Privacy Policy

Welcome to ClinicsJo. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect the information you provide when using our platform.

1. Information We Collect

We may collect the following types of information when you use the ClinicsJo platform:

• Personal information such as name, phone number, and email address when registering or booking an appointment
• Geographical location information (governorate and area) to improve search results
• Browsing data such as IP address, browser type, and visited pages
• Professional medical information for registered doctors (specialty, experience, certificates)

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving doctors and clinics search services
• Facilitating the appointment booking process and communication between patients and doctors
• Sending notifications related to requested appointments and services
• Enhancing user experience and developing platform services
• Analyzing usage patterns to improve website performance

3. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encrypting sensitive data, using secure connections (SSL), and restricting access to personal data.

4. Sharing Information

We do not sell or rent your personal data to any third party. We may only share your information in the following cases:

• When necessary to provide the requested service (e.g., sharing booking data with the concerned doctor)
• When there is a legal obligation requiring disclosure
• With trusted service providers who assist us in operating the platform

5. Cookies

We use cookies to improve browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data stored with us
• Request correction or deletion of your personal data
• Opt-out of notifications and marketing messages
• Request the transfer of your data to another party

7. Policy Modifications

We may update this privacy policy from time to time. Any changes will be posted on this page with the update date. We recommend reviewing this policy periodically to stay informed of any updates.

8. Contact Us

If you have any questions about the privacy policy, you can contact us via the Homepage or browse the Doctors Directory and Governorates.