How can I help a child who is being bullied at school or online?
Listen calmly, take the child’s feelings seriously and explain that bullying is not their fault. Document incidents and agree on a safety plan with the school. Do not ask them to fight back or handle it alone. Serious threats, assault or self-harm risk require urgent action.
Details
Understand without interrogating
Ask where and how often it happens and who could help, allowing time for difficult details. Avoid comments such as “be tougher.” School refusal, recurring pain, sleep changes or low mood may signal distress but do not prove bullying on their own.
Turn reporting into an action plan
Record dates and events, and preserve harmful messages or images without redistributing them. Agree with a named school contact on protection during breaks and travel and a follow-up date. Online, use reporting, blocking and privacy tools without punishing the child for telling you.
Support recovery
Encourage safe friendships and enjoyable activities. Persistent anxiety, withdrawal or school difficulties may need mental health support. If there is immediate danger, keep the child with a trusted adult and contact emergency or safeguarding services rather than waiting for a school meeting.
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